Planned rail strikes on 5 & 8 October - We expect our services to be busier than usual and recommend you buy tickets in advance. For more information, please visit our service updates page.

Complaint Resolution

Our aim is for you to have a seamless journey with us, if you are on this page that means something hasn't gone well with your last journey and for that we're sorry.

Please fill in the form below and we will send you a voucher to try us again with a discount towards your next journey.


Complaint Resolution

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