Storm Barra service update -

Our services are currently running as normal with no cancellations, but may be subject to some delay in weather affected areas. Please check your service before you travel by using our Coach Tracker.

National Express

Privacy Centre

How we keep your personal data secure

About your data

At National Express we are committed to keeping your personal information safe and secure.

When you use National Express, including visiting our website, you trust us with your personal information and we will collect and store that securely. We need to collect your personal information for a number of different reasons including our statutory functions and to be able to provide you with the full range of National Express services.

Our cookie notice

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

To find out more about cookies and how we use them across our websites and social channels, please see our cookie notice.

How do I access my data?

You can access your personal information we hold by filling in our online form or by contacting the Data Protection Officer at sar.nx@nationalexpress.com.

Request your data

Our other privacy notices

We also have a number of other privacy notices that may affect you and they are listed below for you to access if they apply to you:

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