M25 planned roadworks - From 21.00pm Friday 12 July until 6.00am Monday 15 July, planned roadworks at Junction 11 & 12 in Surrey may cause delays to our services. For more information, please visit our Service Updates page.

National Express

Privacy Centre

How we keep your personal data secure

About your data

At National Express we are committed to keeping your personal information safe and secure.

When you use National Express, including visiting our website, you trust us with your personal information and we will collect and store that securely. We need to collect your personal information for a number of different reasons including our statutory functions and to be able to provide you with the full range of National Express services.

Our cookie notice

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

To find out more about cookies and how we use them across our websites and social channels, please see our cookie notice.

How do I access or request to delete my data?

You can access your personal information we hold by contacting the Data Protection Officer at data.protection@nationalexpress.com.

Our other privacy notices

We also have a number of other privacy notices that may affect you and they are listed below for you to access if they apply to you:

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