Storm Barra service update -

Our services are currently running as normal with no cancellations, but may be subject to some delay in weather affected areas. Please check your service before you travel by using our Coach Tracker.

A National Express coach

This is the direction of travel

Reasons to trust the nation’s number one

Choose Your Journey

Passengers
Passengers

Children under 14 years of age are not permitted to travel without being accompanied throughout the journey by a responsible person aged 16 years or over.
Children aged 14 - 15 years old may travel unaccompanied, as from 5am, arriving at their booked destination no later than 10pm. Unaccompanied children will be asked for proof of age or a signed letter of permission from their parent/guardian. (sms or chat based messages are not permissible)

One infant aged 0-2 travels free when accompanied by an adult with a valid ticket. Additional infants aged 0-2 must be paid for. If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15).

Passengers

It’s about more than just getting from here to there

As the nation’s number 1 coach company, we’re all about giving you more.

More value for money by offering low fares but first-class quality. More comfort thanks to comfy seats, loads of legroom, free Wi-Fi, power sockets and unrivalled safety. More convenience because we operate right across the UK with more stops and services than any other coach company. All alongside easy booking and our friendly customer service. So friendly in fact, our happy customers have rated us 'Excellent' on TrustPilot with over 29,000 five star reviews.

Travelling with us is greener than other coach companies, taking the train or going by car. And we’re only going to get greener still thanks to huge, ongoing investment.

There are so many fantastic reasons to choose National Express. But every single reason points the same way.

We are National Express. This is the direction of travel.

 

Why we're number 1


Looking after you 

See how we're taking care of our customers' needs, from safety to service.


Looking after the environment 
Discover how we can make positive changes together.

Our commitment to quality 
Read about what you can expect as a National Express customer.

Unrivalled value 
Explore how we strive to offer coach travel for every budget.

Looking after you

As a National Express customer, you immediately become our number one priority. From ensuring our customer service staff are there when you need them, to providing safety tech on board our coaches that's second to none, you're always in the best of care with us.

Discover the technology that keeps all of our customers safe on board our coaches...
Find out how we look out for you from the very start of your journey, all the way to the end...
Explore how we ensure all of our customers feel comfortable when travelling with us...

Looking after the environment

It’s our vision to be the UK’s most sustainable coach company and we’ve committed to making our coach fleet zero emission by 2035 - ahead of the UK net zero target of 2050.

Take a look below and see some of the ways we're helping the environment, one coach journey at a time.

Our commitment to quality

A better onboard experience

Experience travel the way it's meant to be and climb aboard a modern fleet of plush and stylish National Express coaches. Discover how you can enjoy free Wi-Fi, a generous luggage allowance, charging points and more, all from the comfort of your guaranteed seat.

Premium extras for your journey

Did you know you can customise your journey for added comfort? At the Add Extras page when booking or with My Account, you can reserve your desired spot on the coach, add extra luggage, purchase insurance and more.

Online tools for added convenience

It's not just on board where you can enjoy a great service. With our online tools you can make your journey simpler at the click of a button. Route Map allows you to plan your journey from location points across the UK to find the right service for you. Meanwhile, our Coach Tracker is ideal for those looking to see where their coach is in real-time!

Unrivalled value

We believe coach travel should be affordable for everyone. That's why we offer a range of ticket types and no booking fees if you checkout when logged into My Account. We also offer Coachcards for those who are eligible to save 1/3 on all of our Standard and Fully Flexible coach fares.

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