National Express

Travel Insurance

Our travel insurance covers you for the unexpected

Why do I need travel insurance?

Travel insurance is an important part of any journey, particularly those in which you're taking luggage with you. If you're travelling with valuables, sports equipment or money for example, your home insurance may not cover you for any loss or damage to your possessions while you're away from home.

While you may not need an insurance policy with the same level of cover as, for example, the kind you would take if you were going abroad, adding some supplementary cover to your journey is definitely advisable.

Personal accident & liability

Travel insurance is also important when it comes to covering you for accidents. The 'personal accident' and 'personal liability' parts of our policy cover two different things:

  • Personal accident - covers you in the event of you getting an injury while travelling. National Express travel insurance covers you for varying amounts up to £20,000, depending on the type of injury incurred.
  • Personal liability - on the other hand, covers you in the event of you injuring someone else or damaging their property, and them making a claim against you for compensation. National Express travel insurance covers you for up to £1 million in the event of this happening.

Tip: Check to see if your home insurance policy documents mention 'cover away from the home' or 'cover outside the home' to see whether your possessions are insured while you're travelling. If not, we'd advise getting some supplementary insurance cover.

What does our travel insurance cover?

National Express Travel Insurance costs £1.50 per person, per journey, and covers you for all of the following:

  • Personal accident up to £20,000
  • Personal possessions up to £750
  • Personal liability up to £1 million

Terms & Conditions

National Express UK Limited is an Appointed representative of Holiday Extras Limited registered address Ashford Road, Newingreen, Hythe, Kent, CT21 4JF. Registered No.1693250 is authorised and regulated by the Financial Conduct Authority. Our FCA register number is 309682.

You can check this on the FCA's register by visiting the FCA's website or by contacting the FCA on 0800 111 6768.

If you already have journey insurance and purchased your policy prior to 1 April 2014, the details of your policy can be found here.

National Express UK Limited is an Appointed Representative of UK General Insurance Ltd who are authorised and regulated by the Financial Conduct Authority (Firm Reference Number 310101). This can be checked on the Financial Services Register by visiting the Financial Conduct Authority's website at or by contacting them on 0800 111 6768.

How do I book National Express travel insurance?

You can book our travel insurance easily by selecting it as an option when you checkout - the insurance is then automatically calculated and added to your booking.

Download policy overview 

Download insurance policy 

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