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FAQ

Buy a Young Persons Coachcard and Save

Take 1/3 off our Standard and Fully Flexible fares any time

Expiry dates extended for Coachcard holders

If your Coachcard was valid on 1 March 2020, or if you purchased a Coachcard in March 2020, we have added a 6 month extension to your expiry date.

For example, if your Coachcard was due to expire on 1 November 2020 your new expiry date will be 1 May 2021. Please enter your new extended date into the expiry date field when booking a journey.

No further action is required. Coachcards will not be reissued with revised dates, simply book and travel with your current card.

Simple savings for young people

If you're aged 16 - 26 or are a full-time student our Young Persons Coachcard gives you ⅓ off all our Standard and Fully Flexible fares and 15% off travel to events and festivals, all for just £12.50 a year or £30 for three years.

So whether you're looking to renew your existing Coachcard or to buy a new one - sign up and start saving today.

How much is a Young Persons Coachcard?

Our one-year Young Persons Coachcard is just £12.50* - that's a little over £1 a month and it's more than £15 cheaper than a railcard.

Alternatively, you can purchase our three-year Coachcard for £30, which saves you even more and means you have all your travel sorted for your entire time at University. Simply choose the one or three year Coachcard option in the panel at the top of this page.

All we ask is that when you book a ticket you make sure you check the Coachcard box and enter the number of Coachcards required in the journey planner.

Don't forget to carry your Coachcard with you whenever you travel, along with your ticket and proof of age.

* Plus £2.50 postage and packaging.

How much will I save?

You'll save a guaranteed 1/3 off Standard and Fully Flexible fares throughout the UK for 12 months (or 36 months with a three-year card.)

With the Young Persons Coachcard, there are no restrictions on peak and off peak travel times, so you can travel whenever it suits you. This includes public holidays, Bank Holidays and weekends - perfect if you're a student at university, college or working.

How do I buy a Young Persons Coachcard?

Purchasing your Young Persons Coachcard is quick and easy. Simply complete your details and your Coachcard will be posted to your home address (£2.50 p&p will be added to your purchase).

Your Coachcard can take up to 7 days to be delivered and if it hasn't arrived 24 hours ahead of your planned journey, then call our Contact Centre.

Alternatively, give us a call and we will post your Coachcard out to you (£2.50 p&p will be added to your purchase). You can also purchase Coachcards from one of our ticket outlets.

Terms & conditions

General terms & conditions

Terms & conditions

This Coachcard is not valid for: Hotel Hoppa, European Services, Ulsterbus, Third Party services, special event services, Season tickets, Multiride and Restricted fare tickets.
Card entitles you to 1/3 on ‘adult Standard and Fully Flexible fares’ on National Express coaches.
Card entitles you to 15% off coach travel on event and festival services.
Subject to paragraph 5 below, discounted tickets are available at any time, every day on services between towns, cities and airports.
Discounted tickets can be purchased online, by phone, or in person at any National Express outlet or ticket machine and from drivers on board.
Your Coachcard is only valid for use for travel from the next calendar day after purchase. If you purchase your Card online or by phone, you are not permitted to travel on discounted tickets until you have received your Card.
Please show the driver your Coachcard when boarding as failure to do so will invalidate your ticket. You may be asked for proof of age (16 - 26) or full time student status.
Maximum of four Coachcards can be used per booking.
We charge £2.50 postage fee to send your Coachcard out to you when you book online or by phone.
Card is not refundable or transferable.
Card is not valid where accommodation, admission or ferry travel is included within the fare.
All tickets are issued and all passengers are carried subject to National Express’ General Conditions of Carriage, available online and at all National Express outlets.
Issued by National Express, National Express House, Birmingham Coach Station, Mill Lane, Digbeth, Birmingham B5 6DD.

Coachcard exclusions

Cards cannot be purchased from drivers.
Card is not refundable or transferable.
Not valid where accommodation, admission or ferry travel is included within the fare.
This discount Coachcard is not valid for Hotel Hoppa, Multiride, European Services, Ulsterbus, Xplore Dundee - Edinburgh Airport service Third Party services, Multiride and Restricted fare tickets.

*Coachcard price conditions

*plus £2.50 booking fee.

Save 15% on travel to festivals & events

Travelling to a festival or event this year?

Our Young Persons Coachcard can now save you 15% on travel to events and festivals, where we'll take you, your tent, luggage and friends right to the event gate.

Browse event services

Our coaches
Explore onboard features and what to expect from a journey with us...

Don't take our word for it

Roaming student blogger, Tom, AKA Travelling Tom, recently got himself a Young Persons Coachcard to cut costs on his adventures. Find out how he got on using it in his blog below.

Other Coachcards

National Express also offers two other Coachcards to help on travel costs:

The Senior Coachcard

The Disabled Coachcard

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