Coach transfers to and from Luton Airport

With coaches departing from multiple London stops across the capital, you’ll find National Express buses more convenient than the train. Travel to Luton Airport from one of these locations at a time that fits your schedule:

A Services

Service A1 from London Victoria Coach Station calls at:

• London Victoria (Coach Station)
• Victoria Rail Station
• Marble Arch
• Paddington Rail Station
• Baker Street
• St John's Wood
• Finchley Road & Underground
• Finchley Road & Frognal Underground
• Golders Green
• Luton Airport

If you need a fast and convenient transfer service between Birmingham and Luton Airport, Heathrow, Stansted or Gatwick, pick up happens outside the terminal.

Book at the airport ticket office upon arrival or give us a call.

Because flights can be delayed or changed, having a more flexible ticket option can be the smart choice. For just £5 each way, our Change & Go Add-on gives you all the choice you need:

• Board any available coach 12 hours before or after your original departure time.
• Amend your ticket to a new departure date - free of charge.
• Refund on your ticket up to 24 hours before departure.

So if your flight changes, you’ll be able to hop on the next available transfer.

When booking, add the 'Change & Go' option to your ticket in the Add Extras section.

Serving over 14 million passengers every year, Luton Airport is the UK’s fifth busiest and is one of London’s six international airports.

Facilities

With a range of eateries, Luton Airport serves everything from sausages to sushi. There’s a selection of popular coffee chains and a pub if you require something stronger.

If you’re travelling within the EU, shop till your heart’s content, duty-free, or at high street favourites. For a truly stress-free experience, you can even pick up your purchases when you return with Shop & Collect.

Wi-Fi is available throughout the airport and is free for the first 4 hours. There are also plenty of chances to take out cash and exchange currency.

Security

Before visiting the airport, it’s best to familiarise yourself with what you can take through security to avoid any delays. For a summary of Luton Airport’s security checklist, click here.

Luton Airport has some high tech security measures such as electronic boarding pass gates and security scanners – so read their guide to make sure you’re security smart.

Boarding guidance

As boarding can be completed 40 minutes before the flight is due to the depart, it’s best to leave plenty of time to get to the airport, check-in and get through security. As a guideline, please arrive at least 3 hours before your flight for check-in.

Accessibility

Luton Airport is fully accessible for passengers with reduced mobility. Should you require Special Assistance, let your airline know 48 hours before the flight and they will request Special Care Assistance from Luton Airport staff who can help you from arrival at the airport to departure onboard a flight.

Useful info

Luton Airport provides a handy online flight tracker here.

For Android users, the FLIGHTS Luton Airport app gives you up-to-date arrival and departure times, flight status, airport maps and a lot else.

Key contact details

• Main switchboard – 01582 405100
• Car parking – 0345 303 7397 – luton.customerservices@apcoa.com
• Immigration – 01582 817900 / 878700
• Flight info – 0906 211 500 00
• Lost Property – 01582 809174

Can I buy my ticket to Luton Airport from the National Express coach driver?

Yes* you can, however services may be full with pre-booked customers, so it is always advisable to purchase your ticket in advance.
If you would like to purchase a ticket from our drivers, please be aware of the following:

• Drivers can accept cash only. Please ensure you have the correct change to avoid delays.
• If your journey to Luton Airport requires a change of coach you must purchase a ticket on board each new coach.
• Please ensure you obtain a physical ticket from the driver which you should carry at all times.
• Drivers should be in a position to sell tickets, although if there are ticketing facilities available they may refer you to the ticket office, to purchase your ticket.

In addition, you can call the National Express Contact Centre on 08717 818181 between 10am and 6pm, 7 days a week. Calls cost 13p per minute plus your phone company's access charge.

*Except at Heathrow Airport where tickets must be purchased from the ticket desk, ticket machine or in advance of travel.

What happens if my airline cancels my flight at short notice and I don't need to travel by coach?

Contact your airline or travel insurer to recover the costs.

If you have a refundable ticket and you cancel your ticket at least 72 hours prior to your outward journey, you will be able to claim a refund subject to our usual terms and conditions.

I'm catching a flight. How much time should I allow before check-in?

Be sure to leave sufficient time between the arrival time of your coach and departure time of your flight. When booking your coach to the airport, plan to arrive at the airport no later than 3 hours before the departure time of your flight.

Even if you have checked in online, leave at least an hour to clear security at the airport.

Can we catch an earlier coach from Luton Airport if our flight arrives early?

Yes, we can help you do that. On arrival, speak to a member of our National Express team at the airport and they will be happy to assist you. Any changes you make will be subject to an amendment fee and an excess fare, depending on the ticket type you booked.

Please note, amendments will only be available on Fully Flexible and Standard tickets.

What should I do if my flight is delayed?

When booking a coach, allow at least 1 hour 30 minutes after landing to clear passport control, collect any luggage and make your way to our departure point. Flexible and Standard tickets can only be amended before the time of departure and might be subject to an amendment fee, excess fare and seat availability. If your flight is delayed, contact our staff as soon as possible.

Open return tickets will allow you to be booked onto the next available service without extra fees. This ticket is valid for 3 months from the original date of departure.

Alternatively, a Change & Go add-on is available from our online 'add extras' page, allowing you to:

• Board any available coach 12 hours before or 12 hours after your original departure time
• Amend your ticket to a new departure date – free of charge
• Cancel up to 24 hours before departure and receive a refund

I purchased a ticket whilst booking a flight through the Ryanair website but I have not received my ticket?

Tickets for Luton Airport transfers purchased through Ryanair.com may take up to 24 hours to be delivered via e-mail.

If you still have not received your National Express ticket after 24 hours, please check your junk/spam folder for tickets from tickets@nationalexpress.com or sales@nationalexpress.com.

Otherwise, contact our National Express customer services team. Please have your Ryanair booking reference number to hand when you get in touch.