National Express

Buy your Senior Coachcard today

Save the cost of the Coachcard or your money back!*

How many Coachcards would you like?

Year-round savings

If you're 60 or over and love visiting family and friends or taking day trips and short breaks, our Senior Coachcard offers a great way to save 1/3 on Standard and Fully Flexible fares to hundreds of towns, cities and airports across the UK.

Plus - it's now bigger and better than ever, with £15 day returns on Tuesdays, Wednesdays and Thursdays!

How much will I save?

You'll save a guaranteed 1/3 on Standard and Fully Flexible fares throughout the UK for 12 months. With your Coachcard, there's no restrictions on peak and off-peak travel times, so you can travel when it suits you and your plans. This includes public holidays, bank holidays and weekends.

  • Save 1/3 on Standard and Fully Flexible fares, even at peak times.
  • Money-back guarantee –if you don’t save the cost of the card in a year, claim a refund for the full cost of the card. *Terms and conditions apply.
  • £15 day-return on Tuesdays, Wednesdays and Thursdays to anywhere in the UK (excluding airports), just book 3 days in advance of your travel.
  • We’ll give you a free journey if your coach is delayed for over an hour.

How do I buy a Senior Coachcard?

Purchasing your Senior Coachcard is quick and easy. Simply complete your details and your Coachcard will be posted to your home address (£2.50 p&p will be added to your purchase).

Your Coachcard can take up to 7 days to be delivered and if it hasn't arrived 24 hours ahead of your planned journey, then call our Contact Centre.

Alternatively, give us a call and we will post your Coachcard out to you (£2.50 p&p will be added to your purchase) or purchase from one of our ticket outlets.

Terms & Conditions

General terms & conditions

Terms & conditions

  • This Coachcard is not valid for: Hotel Hoppa, European Services, Ulsterbus, Third Party services, special event services, Season tickets, Multiride and Restricted fare tickets.
  • Card entitles you to 1/3 on ‘adult Standard and Fully Flexible fares’ on National Express coaches.
  • Subject to paragraph 5 below, discounted tickets are available at any time, every day on services between towns, cities and airports.
  • Discounted tickets can be purchased online, by phone, or in person at any National Express outlet or ticket machine and from drivers on board.
  • Your Coachcard is only valid for use for travel from the next calendar day after purchase. If you purchase your Card online or by phone, you are not permitted to travel on discounted tickets until you have received your Card.
  • Please show the driver your Coachcard when boarding as failure to do so will invalidate your ticket. You may be asked for proof of age (60+).
  • Maximum of four Coachcards can be used per booking.
  • We charge £2.50 postage fee to send your Coachcard out to you when you book online or by phone.
  • Card is not refundable or transferable.
  • All tickets are issued and all passengers are carried subject to National Express’ General Conditions of Carriage, available online and at all National Express outlets.
  • Issued by National Express, National Express House, Birmingham Coach Station, Mill Lane, Digbeth, Birmingham B5 6DD.

£15 mid-week day return

  • £15 fare applies to day return or one-way fares (excluding airports).
  • Available on a Tuesday, Wednesday and Thursday only.
  • Only available when booked at least 3 days in advance of travel.
  • Only available to Senior Coachcard holders and Disabled Coachcard holders.
  • Not valid on certain peak days.
  • This offer can change or be removed at any time.
  • Offer is not valid on Hotel Hoppa, European, Ulsterbus, Third Party, airport journeys or special event services.
  • Not valid where accommodation, admission or ferry travel is included within the fare.
  • Offer cannot be used in conjunction with Restricted fares, Multiride tickets or any other special offer fares.
  • Booking fees may vary depending on booking method.
  • The offer can be purchased online, by phone, at any National Express outlet and ticket machines but not direct from drivers.
  • All tickets are issued and all passengers are carried subject to National Express' General Conditions of Carriage, available online and at all National Express outlets.
  • Issued by National Express, National Express House, Birmingham Coach Station, Mill Lane, Digbeth, Birmingham B5 6DD.

 

Delayed over an hour?

  • Free return journey per Coachcard holder per booked ticket.
  • To claim your free journey please contact our customer service team, details can be found on this page.
  • All claims must be made within 30 days of travel to qualify.
  • Free journey is not valid on Hotel Hoppa, European Services, Ulsterbus, Third Party, Multiride or special event services.
  • Free journeys must be booked within 3 months of issue.

Money b​ack guarantee

  • For Senior Coachcards purchased on or after 20 May 2013, refunds can be claimed if your Coachcard discounts on journeys made, do not cover the cost of the card purchased (excluding postage and packaging) during the first year.
  • To qualify for the refund of your Coachcard, please return the card with a covering letter to CUSTOMER RELATIONS, National Express, National Express House, Mill Lane, Digbeth, Birmingham, B5 6DD.
  • Claims must be made within 30 days of Coachcard expiry.
  • Postage and package fees are non-refundable.

How much is a Senior Coachcard?

Our Senior Coachcard is just £12.50 (plus £2.50 p&p) a year.

About our coaches

Majority of our services offer guaranteed reclining seats, air-conditioning, plug sockets for charging your mobile, toilet facilities and free Wi-Fi onboard. Expect friendly drivers to help load your heavy luggage from a 500-strong fleet of coaches taking you to 100's of UK towns, cities, airports and events...

These are just a few reasons why more customers are making the switch from rail to coach.

Other Coachcards

National Express also offers two other Coachcards to help on travel costs:

The Young Persons Coachcard 

The Disabled Coachcard 

Expiry dates extended for Coachcard holders

We've further extended the validity of Coachcards for our customers who have been unable to use them due to the recent suspension of our services.

You can use our coachcard validity checker below to obtain your new expiry date if you have been affected.

Please enter your coachcard number followed by your expiry date (the printed/written expiry date on your card, please including formatting i.e / between day, month and year like so dd/mm/yyyy)



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