We do everything we can to make your journey as smooth as possible from start to finish, and that includes buying and using your ticket. However, we know sometimes plans can change and you may need some more advice.
Below you'll find all our information about tickets so you can know which is right for your circumstances. Don't forget, you can always contact us for any other issues you may have.
You can buy the following ticket types:
The price of your ticket is dependent on when you're looking to travel, your age, who you're travelling with and how far in advance you book.
Our fare types include:
We also have discounted fares:
Please visit our Group Travel webpage to find out more.
Tired of standing on the daily commute to work? Find out how switching your journey to coach could save you a train-induced headache. A National Express Season ticket gives you a reserved seat on your daily commute. It's a great way to save some money when you make the same journey more than three or four times a week.
Simply choose the two locations you travel between most, purchase a Season ticket, choose from 1 month to 1 year validity and get unlimited travel in both directions.
To get your season ticket price please complete our enquiry form. We will check availability and give you our price. We aim to get back to you the next working day. You can purchase your Season ticket from any of our National Express Travelshops or from our Customer Service Team on 08717 818181, lines open 7 days a week, 10am - 6pm (calls to this number cost 13p per minute plus your telephone company’s access charge).
In need of some flexibility when commuting or travelling or just can't commit to the same departure time daily? A National Express Multiride ticket offers 10 single journeys between your two locations, valid for 3 months.
Buying a Multiride
Choose the two locations you travel between, we'll add them and provide you with a price by completing this simple form. To purchase your Multiride ticket pop into a National Express Coach Station or call Customer Services on 08717 818181, lines open 7 days a week, 10am - 6pm (calls to this number cost 13p per minute plus your telephone company’s access charge).
Reserving a seat
Turn up and ride (subject to seat availability) on our services or book a specific service via our National Express Travelshops. Giving you the flexibility to travel exactly when you want on our scheduled network services.
Please note a booking fee will apply, via customer services an additional postage fee will apply.
Everybody loves saving money, which is why our range of Coachcards can really benefit you.
Our Senior Coachcard, for those aged 60 or over, Young Persons Coachcard, for those between 16 and 26 or mature students, and the Disabled Coachcard, for those registered as disabled, are all available to purchase online or at our coach stations.
Our travel insurance can save you from the unexpected, covering you across personal accident and personal liability claims.
Find out more about why getting our travel insurance is an important part of your journey.
Once you've made your booking, there's one or two final things to arrange that will make sure your journey runs smoothly.
Get prepared nowWe know things can change after you've booked your travel. Find out how to amend your booking or get a refund.
Explore your optionsFind different ways that you can book a journey, claim special offers and read fee information.
Discover more now
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