We do everything we can to make your journey as smooth as possible from start to finish, and that includes buying and using your ticket. However, we know sometimes plans can change and you may need some more advice.
Whether it's a one-way (single), return or open return journey, below you'll find information about our different fares so you can know which is right for your circumstances. Don't forget, you can always contact us for any other issues you may have.
If you're looking for complete peace of mind, choose our fully flexible fare.
Full refund and cancellation if you cannot travel*
You can make changes to your booking without a fee**
Refunds must be made at least 24 hours prior to the original outward journey
If you do not require flexibility, our online only restricted fare is a great choice.
Our cheapest ticket type
Exempt from other promotions, discounts, & offers
*Booking fees and some extras are non-refundable
**An excess fare may apply
Our General Conditions of Carriage, as amended from time to time, (“Conditions”) apply to all Services (as defined in these Conditions) and set out your rights and duties as a customer. View our full Conditions of Carriage.
The price of your ticket is dependent on when you're looking to travel, your age, who you're travelling with and how far in advance you book.
Our discounted fare types include:
Please visit our Group Travel webpage to find out more.
Tired of standing on the daily commute to work? Find out how switching your journey to coach could save you a train-induced headache. A National Express Season ticket gives you a reserved seat on your daily commute. It's a great way to save some money when you make the same journey more than three or four times a week.
Simply choose the two locations you travel between most, purchase a Season ticket, choose from 1 month to 1 year validity and get unlimited travel in both directions.
You can purchase your Season ticket from any of our National Express Travelshops.
Once you've made your booking, there's one or two final things to arrange that will make sure your journey runs smoothly.Get prepared now
We know things can change after you've booked your travel. Find out how to amend your booking or get a refund.Explore your options
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