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Live Service Updates

See our reduced timetables for essential travel only

Latest service updates

In line with Government advice, we are asking all customers to stop all non-essential travel with immediate effect. As of Tuesday 24 March, we are running a reduced service for those with essential travel needs only. 

If you're still planning to travel with us, we are putting the following measures in place. The health and wellbeing of our customers and staff remains our top priority.

  • An extensive reduction to our timetables for essential travel only.
  • No staff at the majority of our coach stations.
  • Limiting capacity on services to 50% to help social distancing
  • Enhanced cleaning of vehicles, ticket vending machines and other customer touchpoints at our stations.

We have also had to cancel a number of event services and suspended our European services. If you have already booked with us, please see the options below.

New timetables

The following timetables will be in place from Tuesday 24 March. Please note there are some local travel restrictions in place between certain stops. More details can be found here.

Route map

If you'd like to see a visual representation of what our network will look like at this time please download the PDF below.

See our route map

 

Services 801, 807 & 815

Bradford - Leeds - Sheffield - Chesterfield - Derby - Milton Keynes - Heathrow Airport - London

See the full timetable

Services 802 & 809

Liverpool - Manchester - Stoke-on-Trent - Heathrow Airport - London

See the full timetable

Service 803

Gloucester - Cheltenham - Cirencester - Swindon - Heathrow Airport - London

See the full timetable

Services 804 & 805

Swansea - Cardiff - Newport - Bristol - Bath - Heathrow Airport - London
Plymouth - Exeter - Taunton - Bristol - Heathrow Airport - London

See the full timetable

Service 806

Poole - Bournemouth - Ringwood - Basingstoke - Heathrow Airport - London

See the full timetable

Services 807 & 818

Derby - Nottingham - Leicester - Milton Keynes - Heathrow Airport - London
Hull - Doncaster - Nottingham - Leicester - Milton Keynes - Heathrow Airport - London

See the full timetable

Service 808

Wolverhampton - Birmingham - Coventry - Heathrow Airport - London

See the full timetable

Service 809

Edinburgh - Glasgow - Manchester - Birmingham - Heathrow Airport - London

See the full timetable

Service 810

Portsmouth - Southampton - Winchester - Heathrow Airport - London

See the full timetable

Service 811

Liverpool - Manchester Airport - Manchester - Chadderton - Bradford - Leeds

See the full timetable

Service 812

Nottingham - Leicester - Birmingham - Cheltenham - Bristol

See the full timetable

Services 813 & 816

Norwich - Thetford - Cambridge - Stansted Airport - London
Ipswich - Colchester - Stansted Airport - London

See the full timetable

Service 814

Ramsgate - Margate - Canterbury - Maidstone - London

See the full timetable

Service 815

Newcastle-upon-Tyne - Sunderland - Middlesbrough - Darlington - Leeds - Heathrow Airport - London

See the full timetable

Service 817

London - Gatwick Airport - Brighton - Worthing

See the full timetable

Service 819

Manchester - Manchester Airport - Wolverhampton - Birmingham - Birmingham Airport - Coventry

See the full timetable (Until 29 March 2020)

See the full timetable (From 30 March 2020)

 

Event Services (including Glastonbury)

Please see the following event pages for more information on our cancelled services.

European Services

Following advice from the Foreign Office, we have temporarily suspended services to the following countries until the end of April. If you have a ticket booked with us we will cancel your booking and a full refund will be processed in the next couple of days.

Please note this is an automatic process and you will not need to get in touch for your refund.

Already booked your travel?

Is my service still running?

If your scheduled departure point or time (as shown on your ticket) is NOT on the timetable links above, then, unfortunately, your service has been cancelled.

Please note the coach service numbers displayed on the timetable links above may differ to the coach service number on your ticket.

My service is still running but I no longer want to travel

If you are due to travel before the 31 May 2020 and would like to amend your ticket, to a different travel date any time in the next 12 months, there is no need to contact us straight away, just complete our ticket amendment form and get in touch with us when you’re ready to travel.

My service has been cancelled

If you would like to amend your ticket, to a different travel date any time in the next 12 months, there is no need to contact us straight away, just complete our ticket amendment form to outline your travel plans.

However, if you do not wish to amend your ticket to another date, we will fully refund you. Please complete our refund form and we will process your refund within 14 days.

Buying tickets

We'd recommend buying tickets online or on your mobile to minimise contact. However, all of our coach stations are currently open.

As well as this, we have changed our policy on flexible travel. If you book a journey between now and 31 May 2020 you will be able to amend your travel at no cost. To find out more about this, our ticketing options and more, please visit our Flexible Travel page.

Other updates

Clock change 29 March

On Sunday 29 March we leave Greenwich Mean Time (GMT) and enter British Summer Time (BST) at 01:00 (1am), when the clocks go forward one hour.

  • If you're travelling before 01:00 do not alter your clock during your trip.
  • If you’re travelling after 01:00, please put your clock forward an hour in preparation for your trip.

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