Latest service updates
Find out the latest information about changes to our services
Planned rail strike - 26 November
The planned rail strike on 26 November may affect your travel plans.
During the rail strike we expect demand for coach travel to significantly increase, we therefore strongly recommend that you book your journey in advance to guarantee a seat.
Our network will be a lot busier than usual so please allow plenty of time to arrive at your departure location prior to travel. If you are connecting to another service, you may need to leave more time between travel connections. There will be more traffic on the roads during the train strikes so we kindly ask for your understanding and patience during this time, especially when talking to our drivers and customer service teams. Please check your journey information before you travel.
Please ensure that you have packed everything you need for a comfortable journey - water for your trip, a cold snack, wearing comfortable clothes and keeping any medication you require on your person.
To stay up to date with our services please use Coach Tracker for live journey updates.
Please note: as a result of increased customer contacts our customer service centre is very busy currently. We apologise for any inconvenience.
Stay connected with our live updates
On this page, you'll find a live feed of our Twitter updates and ways to track your coach for information while you're on the go.
If you're planning a journey, you can select 'Book your coach travel' above to use our journey planner to book a ticket. You can also see which services are running and when with our Digital Timetables, or see all the locations we currently serve with our interactive Route Map. If you can't find your stop, check out our list of stops that are planning to return in 2023.
Service updates
Follow us on Twitter @nxupdates for the latest service information.
Following your journey
With modern, flexible lives comes modern, flexible coach travel. Take a look below to see how you can see real-time updates from your specific service, make ticket amendments and more.
Track your coach
Find real-time updates on where your coach is on its journey, as well as upcoming service times, with our Coach Tracker. For more information and a step-by-step guide on how to use Coach Tracker, please visit our Live coach tracking page.
Ticket amendments
If you wish to amend your existing ticket and know your new travel dates, customers with a Standard or Fully Flexible fare type can do this through My Account. You can find your fare type on your e-Ticket.
Visit our Timetables for a complete list of services
Use our digital timetables to see which services are currently running and any that are scheduled. Follow the link below for a full list of all services. You can filter by service number or location.
After selecting a service, the dates the timetable is scheduled for are shown at the top.
Need help using Timetables? Visit our online guide for complete instructions.
Visit our Route Map to find our active stations & stops
Our interactive route map is a quick way to see which stations and stops we are currently serving and how they connect.
You can search by postcode, location or simply zoom in to select a stop.
Need help using Route Map? Visit our online guide for complete instructions.
Stops not currently served on our network
While we have restructured our network to meet the needs and current demands of our customers, some stops are currently not planned to return until 2023.
To see which stops are planned to be reintroduced next year, please click below. If your stop cannot be found on our Timetables, Route Planner or listed below then, unfortunately, there are no current plans for it to be served.
Stops planned to return in 2023
Listed here are the stops which are planned to be reintroduced during 2023.*
- Amesbury
- Andover
- Ashby-de-la-Zouch
- Attleborough
- Ayr
- Banbury
- Bangor (Gwynedd)
- Belfast
- Belfast Port
- Bicester Village (Outlet Centre)
- Bickington (Devon)
- Bideford
- Boston
- Brean Sands (Pontins)
- Bridport
- Brixham
- Burnham-on-Sea
- Burnham-on-Sea (Haven)
- Burton upon Trent
- Cairnryan Port (Stena Line)
- Canterbury (Park & Ride)
- Castle Douglas
- Cheshire Oaks
- Chester Zoo
- Chichester
- Coalville
- Corby
- Crowden
- Dereham
- Dover (Ferry Port)
- Dumfries
- East Midlands Airport
- Eastbourne
- Flint
- Fremington
- Gorleston-on-Sea
- Greenfield (Flintshire)
- Gronant (for Presthaven Sands)
- Harlow
- Hickstead
- High Wycombe Coachway
- Highbridge
- Hollingworth
- Honiton
- Instow
- Kettering
- Kilmarnock
- King's Lynn
- Lancaster University
- Launceston
- Leamington Spa
- London (Aldgate)
- London (Blackfriars)
- London (Farringdon Barbican)
- London (King's Cross St Pancras)
- London (Shoreditch)
- London (South Hackney)
- London (Southwark)
- London (Waterloo)
- Minehead (Butlins)
- Morpeth
- Newhall (Derbys)
- Newton Stewart
- Okehampton
- Pensarn
- Peterborough
- Portsmouth (Rudmore Roundabout)
- Prestatyn
- Prestatyn (Ffrith)
- Prestatyn Sands (Pontins)
- Presthaven Sands
- Raymond's Hill
- Reading (Town Centre)
- Rhyl
- Rhyl (Robin Hood - East)
- Rhyl (Robin Hood - West)
- Rotherham
- Skegness
- Skegness (Butlins)
- South Shields
- St Columb Major
- Stevenage
- Stonehouse
- Stranraer
- Swadlincote
- Swaffham
- Tewkesbury
- Towyn (for Lyons Winkups & Primrose)
- Towyn (Wales)
- Ty-Mawr (for Park Resorts)
- Wadebridge
- Warrington
- Wellingborough
- Wigan
- Wisbech
- Woodville
- Worcester
- Worcester-Warndon
- Wragby
- Wymondham
- Yelland
*Unfortunately, we are not able to give a confirmed date on when these stops will be available to book. Please continue to check our Route Map, which automatically updates with the stops we are currently serving. Returning stop lists are subject to change and we regret that our Customer Contact Centre isn't able to provide any further detail on when certain stops or journeys may return.
Useful links
- Safety is our priority. Find out more.
- Need to change your plans? We can help.
- Got a question? Visit our FAQs page.
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