We accept:
Support Climate Projects
Do your part for the environment when you travel
By travelling with us you've already made an environmentally friendly choice; taking a trip by coach, it is one of the easiest ways to lower travel emissions.
We're on a mission to make our coach fleet zero emission by 2035. You can join us on this journey by supporting climate projects in a fixed amount, of £0.30 per person, per journey leg.
Click here to find out more information about the climate projects you will be support.
You can find out what we're doing to become the UK's most sustainable coach company on our Environment page.
Frequently asked questions
A carbon footprint is defined by the emissions of greenhouse gases associated with any specific activity or transaction.
The carbon footprint of driving is primarily made of CO2 emissions. With transport being responsible for nearly 30% of the EU’s total CO2 emissions, 72% comes from road transportation, of which cars account for 60%.
Carbon offsetting is a mechanism that enables individuals and organisations to advance climate action by supporting certified third-party projects that contribute to the reduction or removal of greenhouse gas (GHG) emissions.
Certified carbon projects issue carbon credits, which act as an instrument for selling or trading the project’s associated removal or reduction impact. Each carbon credit represents a single unit of GHG emissions (being one (1) tonne carbon dioxide equivalent (tCO2e)) that is reduced or removed from the atmosphere or the carbon cycle and that would not have taken place without the prospect of selling such carbon credits. A unit of GHG emissions can be reduced or removed through various methods of project types.
The purchase of a carbon credit enables the buyer to contribute to these certified carbon projects, and one often purchases credits in an amount equivalent to an estimated carbon footprint. This act of “carbon offsetting” provides financing for these certified carbon projects.
A carbon project's ability to issue carbon credits depends on a set of rigorous conditions – in order for a project to issue credits, the emission reductions or removals must be validated as additional, measurable, auditable, permanent, and unique.
The funds paid will support climate solutions (verified offsets) that reduce or remove greenhouse gas (GHG) emissions. The price you pay is the total cost to deliver the carbon offset.
For more information about the climate projects you will support, click here.
In order for a climate project to receive certification from a credible carbon certification body, it must demonstrate "additionality." Additionality means that the GHG emission reductions or removals associated with that particular project would not have taken place in the absence of the project and that the project would not have been financially feasible without the generation and sale of carbon credits.
All carbon offsets available on this platform are from certified projects, and so they have had the additionality criteria case checked by both an independent third-party verifier and the respective carbon certification body at project inception.
When contributing to climate projects through the National Express website, within the booking process:
- The product, titled ‘Support climate projects’, provides you with the option to purchase carbon credits in a fixed amount of £0.30 per passenger, per journey leg.
- National Express will transfer all funds generated from your purchase to Chooose who will use such funds to purchase carbon credits for the climate projects detailed at https://nationalexpress.chooose.today/.
- You may purchase this product at the time of booking by selecting the ‘Support climate projects’ from the list of Add Extras
- No discounts are applicable to this product, including Coachcards.
- National Express shall automatically calculate the total price for this product applicable to your entire journey (e.g. 2 x £0.30 for a return journey). If you do not wish to purchase this product for a part of your journey, you will need to book each ticket separately.
- Evidence and receipt of your purchase will be included on your eTicket.
- The purchase of this product is non-amendable and non-refundable; therefore in the event that you amend your booking or choose not to travel, you will not receive a refund of the amount paid for this product.
- National Express will not share your personal data with Chooose.
- National Express reserves the right to suspend or terminate the ‘Support climate projects’ product at its sole discretion at any time.
- This product is non-transferable.
- All tickets are issued and all passengers are carried subject to National Express’s General Conditions of Carriage, available online and at all National Express outlets.
- Issued by National Express, National Express House, Birmingham Coach Station, Mill Lane, Digbeth, Birmingham B5 6DD.
