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National Express coach

Offset your journey with CHOOOSE

Do your part for the environment when you travel

Travelling by coach is one of the cleanest ways to travel, so you’re already making a great choice!

As we work to make our coach fleet zero emission by 2035, we want to enable our passengers to offset the carbon emissions from their journeys via some of the best climate solutions around the world.

Your offset will directly support projects that replace coal and oil with renewable energy to reduce global greenhouse gas emissions. Each of the projects contribute to multiple UN Sustainable Development Goals, which also create social benefits and improved living conditions for those hardest hit by climate change.

We are working with CHOOOSE to enable customers to make a climate-positive impact by offsetting their journey for £0.30, per person, per journey leg.

You can find out what we're doing to become the UK's most sustainable coach company on our Environment page.

Act now

Offset your journey with National Express by using our Footprint Calculator or simply add it to your journey when you next book with us. 

Use our Footprint Calculator

Frequently asked questions

What is a carbon footprint?

A carbon footprint is defined by the emissions of greenhouse gases associated with any specific activity or transaction.

The carbon footprint of driving is primarily made of CO2 emissions. With transport being responsible for nearly 30% of the EU’s total CO2 emissions, 72% comes from road transportation, of which cars account for 60%.

What is carbon offsetting?

Carbon offsetting is a climate action that enables individuals and organizations to address the CO2 emissions they cannot avoid by supporting projects - like clean-energy producing wind farms or forestry projects - that verifiably reduce, capture, or avoid a proportional amount of CO2 emissions.

Said another way, carbon offsetting enables you as a traveller to balance the carbon emissions released as a result of your travelling.

How will my carbon footprint be calculated?

Emission factor calculations from travelling by coach with National Express are taken from the Department for Business, Energy and Industrial Strategy (BEIS) 2020 Government GHG Conversion Factors for Company Reporting. We are using a higher estimation based on published emissions factors to account for any older vehicles within the fleet and to make a conservative estimation to ensure we are making a climate-positive contribution from their journey.

We also use the longest possible journey on the UK National Express coach network of 567 miles for a single passenger (567 passenger miles). Emissions of 25 kg carbon equivalent (CO2e) per journey are rounded up to the nearest whole kg, are reported in CO2e, and include carbon, methane, and nitrous oxide with Global Warming Potential (GWP) calculated using the IPCC's 4th Assessment Report.

Where will my carbon offset go?

We have initially selected a range of projects focused on renewable energy; more information on these can be found above.

We will continually update which projects our customers are contributing towards as they are completed over time.

Terms & conditions

When offsetting your carbon footprint directly through the National Express website, within the booking process:

  • The product titled ‘Make a climate positive impact’, provides you with the option to purchase a carbon offset product in order to offset the carbon emissions associated with your National Express journey for £0.30 per passenger, per journey leg.
  • National Express will transfer all funds generated from your purchase of carbon offset product, to CHOOOSE who will use such funds for the climate projects detailed at https://nationalexpress.chooose.today/.
  • You may (a) purchase a carbon offset product at the time of booking by selecting the ‘Make a climate positive impact’ from the list of Add Extras or (b) after their booking through the following link to CHOOSE’s website: https://nationalexpress.chooose.today/
  • No discounts are applicable to the carbon offset product, including Coachcards.
  • National Express shall automatically calculate the carbon offset product applicable to your entire journey (e.g. 2 x £0.30 for a return journey). If you do not wish to purchase a carbon offset product for a part of your journey, you will need to book each ticket separately.
  • The carbon offset product has been calculated using the Department for Business, Energy and Industrial Strategy (BEIS) 2020 Government GHG Conversion Factors for Company Reporting. National Express has used (a) a higher estimation based on published emissions factors to account for any older vehicles within our fleet and (b) the longest possible journey on the UK in order to make a conservative estimation to ensure that we are making a climate-positive contribution from your journey:
    • National Express coach network of 567 miles for a single passenger (567 passenger miles).
    • Emissions of 25 kg carbon equivalent (CO2e) per journey are rounded up to the nearest whole kg, are reported in CO2e, and include carbon, methane, and nitrous oxide with Global Warming Potential (GWP) calculated using the IPCC's 4th Assessment Report.
  • Evidence and receipt of your carbon offset product will be demonstrated on your eTicket under the title ‘Make a climate positive impact’.
  • The carbon offset product is non-amendable and non-refundable; therefore in the event that you amend your booking or choose not to travel, you will receive a refund of the amount paid for your carbon offset product.
  • National Express will not share your personal data with CHOOOSE.
  • National Express reserves the right to suspend or terminate the ‘Make a climate positive impact’ product at its sole discretion at any time.
  • Carbon offset products are non-transferable.
  • All tickets are issued and all passengers are carried subject to National Express’s General Conditions of Carriage, available online and at all National Express outlets.
  • Issued by National Express, National Express House, Birmingham Coach Station, Mill Lane, Digbeth, Birmingham B5 6DD.

 

About the projects

A coach running on electrical power is not sustainable if the power is produced on fossil fuels. As the transport sector makes its transition towards low-carbon options, it’s important to ensure that the energy powering the new fleet of coaches, buses, and cars comes from renewable sources.

This is why National Express is enabling our customers to support three of the world's most impactful climate solutions working to replace fossil fuels with renewable energy production.

  Los Santos Wind Power Project

This project in the Los Santos region generates clean electricity and displaces the emissions which would be generated by other power plants connected to the national electrical grid.

It is also the first wind power project to be developed in Costa Rica by a rural electrification cooperative.

  Clean Cooking with Biogas

This project is supplying families with biogas plants in the Chickballapur district of Karnataka province in India, providing a clean and safe way of cooking that reduces greenhouse gas emissions by switching to 100% renewable energy.

This means health benefits for the whole family, in particular for women and children.

  Pichacay Landfill Gas to Renewable Energy

The Pichacay Landfill Gas Renewable Energy project leads to a considerable greenhouse gas emission reduction in Ecuador. The project recovers landfill methane which previously was released into the atmosphere, and delivers electricity to the grid.

It is the first landfill in Ecuador in which landfill gas extraction and electricity generation are applied.

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