M25 planned roadworks - From 21.00pm Friday 12 July until 6.00am Monday 15 July, planned roadworks at Junction 11 & 12 in Surrey may cause delays to our services. For more information, please visit our Service Updates page.

Fancy reserving yourself a seat?

Take a look at our seat reservation service

Choose Your Journey

1 Passenger Add Coachcards

Children under 14 years of age are not permitted to travel without being accompanied throughout the journey by a responsible person aged 16 years or over.
Children aged 14 - 15 years old may travel unaccompanied, as from 5am, arriving at their booked destination no later than 10pm. Unaccompanied children will be asked for proof of age or a signed letter of permission from their parent/guardian. (sms or chat based messages are not permissible)

One infant aged 0-2 travels free when accompanied by an adult with a valid ticket. Additional infants aged 0-2 must be paid for. If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15).

Prices shown include your coachcard discount, your coachcard number will be required during the booking process

We accept:

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Reserve your ideal seat and more

Although a seat is always guaranteed on board, why not treat yourself to your favourite seat?

Get a window seat reserved at the front of the coach with our standard seat reservation or look out for our premium option and enjoy a top deck view with a table and extra legroom.

See below for more on these options...

Types of seat reservations

Standard seat reservations

From just £2 per person, you can now reserve any seat in the first five rows of our coaches.

Available on most routes, it's the best way to guarantee you'll be sat in your preferred spot.

Why choose Standard?
✓ Available on most services
✓ Choose from the first five rows of window seats

Premium seat reservations

From just £4 per person, You can now try our Premium seat reservations on our double-decker services between Bristol and London.

The first three rows on the top deck are available for reservation and you can ensure you'll be sat next to your friends or family members. It's a great way to enjoy the coach like never before.

Why choose Premium?

✓ Table seating
✓ Extra legroom
✓ Panoramic views from the top deck of our double-decker vehicles

How to reserve a seat

  Step 1

Select your journey in our online Journey Planner.

  Step 2

Choose your seat in 'Add Extras' and complete your booking.

  Step 3

Make changes any time before you travel with My Account.

  Step 4

Board your coach, find your seat and relax.

Frequently asked questions

Where are Standard Seat Reservations available?

Standard Seat Reservations are available on a wide selection of journeys on our network. You can purchase a Standard Seat Reservation on the following journeys:

  • Any direct UK services to London (excluding airports)
  • London direct to any UK destination (excluding airports)
  • Any location - Heathrow Airport - Any location
  • Any location* - Gatwick Airport - Any location*
  • Any location* - Luton Airport - Any location*
  • Any location* - Stansted Airport - Any location*

Starting locations of Cross Country routes

*Excluding Stansted - London - Stansted, Gatwick - London - Gatwick and Luton Airport - London - Luton Airport.

Where are Premium Seat Reservations available?

Premium Seat Reservations are available exclusively on Bristol - London & London - Bristol services where our double-decker vehicles operate and therefore only available on select departures.

How can I reserve my seat?

You can select a Premium or Standard Seat Reservation when you purchase your journey on our website or after you have booked your journey, using My Account. To add a reservation after you’ve booked your journey, log in or sign up to My Account here where you can easily select your favourite seat.

We recommend purchasing a Premium or Standard Seat Reservation well in advance of travel to avoid disappointment as we have limited availability onboard.

You can also purchase and amend your Premium or Standard Seat Reservation through our Contact Centre.

How much are Premium and Standard Seat Reservations?

Standard Seat Reservations are priced from £2 per person, per journey.

Premium Seat Reservations are priced from £4 per person, per journey - they include additional benefits such as extra legroom, table seating and great panoramic views on our double-decker vehicles.

This price is in addition to your ticket price for your journey.

How can I amend my Premium or Standard Seat Reservation?

Premium or Standard Seat Reservations can be amended online through My Account - simply login or sign up here. You can also amend your reservation through our Contact Centre.

What happens to my reservation if I miss my coach or want to change services on the day?

Unfortunately, Premium and Standard Seat Reservations are non-refundable and our normal terms and conditions apply. All Seat Reservations cannot be transferred to another service/coach on the day or once the departure time has passed

Conditions of Carriage

For a full list of terms and conditions please visit our Conditions of Carriage page below.

Visit our Conditions of Carriage page

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