We understand that during this time of uncertainty knowing when to travel can be hard. That's why we're offering you the following options when planning your next coach journey with us.
If you are due to travel before the 31 May 2020 and would like to amend your ticket to a different travel date any time in the next 12 months, there is no need to contact us straight away. Just complete our ticket amendment form and get in touch with us when you’re ready to travel.
If we have cancelled your service you can make an amendment request using the process mentioned above. However, if you do not wish to amend your ticket to another date, we will fully refund you. Please complete our ticket refund request form and we will process your refund within 28 days. To find out more about which services we are currently operating, visit our Live Service Updates page.
For travel at any time
For future bookings, we can also offer you a Fully Flexible ticket type when we start taking bookings again. This ticket type ensures complete peace of mind, as with Fully Flexible tickets you can:
For more information on this and all of our other fare types, please visit our tickets page.
Back to top
Official Coach Supplier to Wembley Stadium
© Copyright National Express Ltd 2020