We know your travel plans can have ways of changing when you least expect it. That’s why we offer three ticket types so you can have the flexibility that meets your travel needs.
See the differences between each ticket type below and choose the best one for you when booking a journey.
Our most comprehensive option. Enjoy fee-free amendments and full refunds up to 24 hours before departure.
The booking fee is non-refundable and excess fees may apply*.
Change your booking any time before departure for just a £5 online amendment fee.
Excess fees may apply*.
Our cheapest ticket type.
Please note that these fares are non-amendable and non-refundable.
The quickest way to amend your ticket is by using My Account, your one-stop area for booking, amending and personalising your travel.
Signing up is quick and free and you’ll even save on booking fees on all journeys. Please note: amendments need to be made before the date and time of your outbound journey.
Get in touch with us via our contact us page to request a refund. Please note, our booking fee is non-refundable.
Need to travel but unsure of your timings? Our Change & Go Add On lets you be completely flexible with which coach you board to and from your desired destination on Standard and Fully Flexible tickets.
Find out more on our Change & Go webpage.
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