A lot has changed in the world but you can still rely on National Express to provide industry-leading, affordable coach travel. Our coaches and coach stations are now operating under new rules with social distancing taking place across both, enhanced hygiene and cleaning measures and mandatory face masks just to name a few changes we made.
You can find out more at our safety page or watch our safety video.
If you're new to coach travel, however, take a look below and find out what you can expect from a comfortable and convenient journey with us...
You can enjoy the following on all of our core services across the UK, so no matter where you're going you'll be travelling in style...
Going on holiday, visiting family or heading to university?
You can enjoy a generous luggage allowance of two 20kg suitcases and one piece of hand luggage on our coaches.
Discover more about our luggage policy now.
Buying a National Express ticket means you're guaranteed a comfortable seat.
Plus, there's plenty of legroom and air-conditioning controls too.
Connect to our complimentary Wi-Fi.
It's perfect for browsing the web and catching up on social media.
You can even charge your device with our handy USB ports.
The safety of our staff and customers alike is, of course, our number one priority. The changes to the world in 2020 meant a lot of changes in the way we operate as well. From waiting at our coach stations to your journey onboard, you can expect deeper cleaning processes, a new air filtration system, social distancing and limited seating and the use of face coverings at all times.
To find out more about these changes, please visit our coronavirus safety page.
These changes were on top of our standard safety measures that were already in place, such as seatbelts, handrails to aid boarding and exiting the coach and CCTV in certain areas for added peace of mind.
Most of our coaches also feature children's booster seats, but if you do want to bring your own we encourage you to do so.
Take a look at our safety page for more information about travelling on one of our coaches.
It's our vision to be the UK's most sustainable coach company. Not only are we always investing in the most efficient coaches, but we’ve committed to making our coach fleet zero emission by 2035 - ahead of the UK net zero target of 2050.
Did you know that a coach produces less CO2 per passenger than trains, cars or planes?
Find out about this and many more facts on our environment page.
We all know that thousands of people heading to a festival or major event can be hard work on the environment. That's why we put on great services to all kinds of events to help people travel together conveniently and reduce our impact on the planet.
You can find out where we could be taking you next on our events page.
It's important to us that everyone feels comfortable travelling onboard our coaches, which is why we've put a lot of effort into improving the accessibility of our vehicles over the years.
The majority of our fleet now have a passenger lift at the front entrance of the coach, allowing easy access for all. Plus, we have been working hard to ensure our website is accessible for all too.
Please take a look at our accessibility page for all the information you need to ensure your journey with us is a good one.
Because everyone is different, you can also customise your journey with some amazing extras too!
Have a question? Tweet the team @nxcare for help & advice - we'll be here from 8am to 6pm Monday to Sunday.Visit our Twitter page
Prefer using Facebook? No problem. Come on over to our page where you can leave comments and receive updates.Visit our Facebook page
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