National Express

Work-life balance & wellbeing

Health & wellbeing

Discover how you can improve your lifestyle as a National Express employee. Being healthier is simply about making small changes to your lifestyle to make you feel good, support your family better and achieve your aims in life.

At National Express we have a Health and Wellbeing approach that focuses on 3 main areas:

Mental Health (#nxgettalking)

We all have mental health, and just as our physical health fluctuates, so will our mental health. You don't need to have a mental illness to make your mental health a priority.

Physical Health (#nxgetmoving)

Improving your physical health is all about making small changes to your lifestyle to make your body feel and work better.

Eating better, sitting less and moving more are the three key steps to improving your physical health.

Lifestyle (#nxgetbalanced)

Your overall wellbeing can be hugely influenced by the decisions that you make in your day-to-day life.

Your social interactions within both work and home relationships, financial decisions, lifestyle decisions and habits that you have, impact hugely on your wellbeing.

Visit our wellbeing portal

To access all of our wellbeing resources and useful contacts, visit our health and wellbeing portal using the button below.

Log in now with the username: nxuk and the password: wellbeing

Improve your wellbeing

'Let's Talk About Mental Wellbeing' Toolkits

Want to talk about mental health but don't know how?

Communication is key when it comes to mental health, we need to ensure that everyone at National Express feels that they are supported and they can open up about how they feel and about their mental health. It is important that everyone feels that they can speak about their concerns without fear of judgement. We have Wellbeing Conversation Guidance Toolkits for all employees and people managers. These toolkits aim to support you in spotting the signs of poor mental health, initiate conversations with colleagues and help you feel able to signpost your colleagues to appropriate avenues of support.

If you have a story to tell or advice you'd like to share we would love to hear from you! Please contact us via our health and wellbeing email address so we can talk about how you can share your insights in a way that is comfortable for you. Sharing your experiences might be the cause for someone to seek support and advice on their own mental health.

Remember, every conversation counts, even a small conversation with someone can make a huge difference to how they feel. You don't need to have all the answers and you are not expected to be a counsellor. A listening ear is sometimes the best thing you can provide to someone to help them feel they are not alone.

Let's get NX talking.

The Mood Circle

We all know when we're having good days and bad days, but how much do we know about managing these thoughts and feelings?

Visit the health and wellbeing portal to find out more about our Mood Circle and see how you can work on making sure you feel your best each day.


Support available

Employee Assistance Program (EAP)

To help our people look after their mental wellbeing, our Employee Assistance Programme offers easily accessible ‘in-the-moment’ support, at any time - day or night. Whether it’s coping with pressures at work, personal relationship issues, money or other worries, our EAP services could help you understand new ways to tackle, and build resilience against, everyday issues and stresses.

The EAP line can be contacted on 0800 015 5630. There is also a website that contains a host of other information and tools.

Please visit

Login using username: lifestyle1234, password: carefirst

Free counselling sessions can be provided, if deemed appropriate by a counsellor, either face to face or on the phone

Employees can also access the free EAP App (Thrive) - an NHS-approved app which can help employees detect, prevent and self-manage common mental health conditions, including stress, depression and anxiety.

Supportive policies

We also want to be able to support you through family-related events and we have a range of supportive policies.

Please refer to the individual policies for details:

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