Welcome to neon

On-demand coach travel

Welcome to neon

During these challenging times, we recognise the concerns around travelling. Therefore we have brought you neon, our new on-demand coach travel platform helping you to get to work safely.

Taking a different approach to scheduled coach travel, neon puts the power in your hands and lets you tell us where and when you want to travel. 

As always, your safety and comfort are our primary concern. We ensure that the same standard of coaches that you've come to expect from National Express are used for neon services too. Plus, if you do run into any issues, our great customer service team are always here to help.

Why choose neon?

  • Your safety is our priority. We are committed to social distancing and enhanced safety measures to keep you as safe as possible whilst onboard. Full details can be found on our Coronavirus Safety Page.
  • Flexible - we plan our routes to suit your needs. Tell us when and where you want to travel and we’ll sort out the rest.
  • You are guaranteed a seat on all of our services - pre-booking is required for all of our services so there is no risk of overcrowding.

How neon works?

  • Search for an existing journey and book your ticket.
  • Or if you can’t find the journey you want, request a new one. We’ll be back in touch to help you reserve your seat when your journey is live.

Visit neon

Follow our social media channels

Our social media lets you in on all our upcoming journeys so don’t forget to follow us!


Find the latest updates from our social media team and discover the latest journeys before anyone else.

Go to Twitter

If you prefer using Facebook, our page is always being updated with the latest information about our services.

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Find great photos from trips across the country to some of the biggest events in music, sport and entertainment.

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