National Express has always put safety as its number one priority.
Things may be a little different but ensuring safety and well-being always comes first and we want customers to be confident to travel with National Express and colleagues to have peace of mind when at work.
This article provides a summary assessment of our approach to reducing the risk to our customers, colleagues and others affected by our operations across the United Kingdom of contracting Covid-19 when travelling or working with National Express.
In determining appropriate control measures, we have followed relevant Government guidance and will continue to review these measures as this develops.
We have consulted and taken feedback from a number of key stakeholders:
This has assisted us in designing and implementing the controls which are summarised below.
We have implemented a number of key risk controls across our depots, stations, and vehicle fleet as follows...
Based on our evaluation of the current controls, the risks associated with coronavirus (COVID-19) are reduced to as low as is reasonably practicable within our depots, stations and on vehicles.
For more information on the changes we've made to keep our customers safe, please visit our coronavirus safety page.
For the most common customer queries relating to coronavirus (COVID-19) and other FAQs, please visit our FAQ page.
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