Travel by coach with National Express

Thank you for your request

We have received your request

Thank you for your request.

You will now receive an email from us, asking you to reply back with one of the example documents listed below. Once these are verified, we’ll send a ticket for travel to your email address within 1 hour. Please note that our customer service team's opening hours are 08.00 - 20.00, 7 days a week.


You will be requested to demonstrate eligibility for free travel by providing a copy of the following documents for each passenger: 

  • Travel itinerary, showing the original booked arrival airport
  • Boarding pass, showing the flight and airport they have arrived into

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