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Looking for your ticket?

 

  Click here to view and print previously booked tickets

 

Alternatively, if you are a member, you can login to the members section to view and amend your previous purchases

Got a question? Need travel or ticket advice?

 

  Click here to search our FAQ / Help section

E-mail us

If you still haven't found an answer to your question, or require something else...

 

  Click here to commend the service you received from us

 

  Click here to make a complaint

 

  Click here for lost property

Call us
For advice, ticket amendments, refunds and cancellations, please call our dedicated booking line on

 

  +44 (0) 08717 818181

 

between 08:00 and 20:00. Calls cost a maximum of 7.91 pence

a minute for BT customers. Mobile and other networks may vary.

 

Disabled persons travel helpline
Our Disabled Persons Travel Helpline can be contacted on:

 

  +44 (0) 08717 818179

 

A textphone is provided for customers who are deaf or hard of hearing on:

 

  +44 (0) 0121 455 0086

Write to us
Our head office address is:

National Express Limited
Ensign Court
4 Vicarage Road
Edgbaston
Birmingham
B15 3ES

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