National Express

Prize draw terms & conditions

Terms & conditions

  • The promoter of the prize draw is National Express Limited of National Express House Birmingham Coach Station, Mill Lane, Digbeth, Birmingham, England B5 6DD (“National Express”).
  • This prize draw is open to those aged 18 or over, except for employees of National Express and its group companies, their families and agents or any third party directly associated with administration of this prize draw.
  • The prize draw is free to enter and no purchase is necessary.
  • To enter the prize draw:
    • Complete the survey available at by the Closing Date.
    • There is a limit of one prize draw entry per person. Entries on behalf of another person will not be accepted and joint entries are not permitted.
    • The prize draw runs from Monday 4 March 2024 and closes at 00:01 on Monday 1 April 2024 (the “Closing Date”). Entries received after this time will not be valid.
    • The winner will be chosen by random draw performed by a computer process on Monday 1 April 2024.
  • The winner will receive a prize of:
    • A Shopping Voucher worth GBP 100 for worldwide use.
  • The winner will be notified by email using the details provided by the entrant at the time of entry by 0:01 on Thursday 4 April 2024.
  • If the winner does not respond to National Express within five (5) days of being notified by email, the winner's prize will be forfeited and National Express will be entitled to select another winner in accordance with the process described above.
  • The prize will be sent to the winner by email, therefore a valid email address needs to be provided to National Express at the time of entry.
  • The prize for the winner is non-exchangeable, non-transferable and no cash alternative is offered. The prize may not be claimed by a third party on your behalf.
  • National Express reserves the right to replace the prize with an alternative prize of equal or higher value if circumstances beyond National Express’s control makes it necessary to do so.
  • The decision of National Express regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.
  • National Express must either publish or make available information that indicates that a valid award took place. To comply with this obligation, National Express will send the surname and county of the prize winner and, if applicable a copy of their winning entry, to anyone who emails or writes to National Express at National Express House, Birmingham Coach Station, Mill Lane, Digbeth, Birmingham, England B5 6DD (enclosing a self-addressed envelope) within one (1) month after the Closing Date.
  • If you object to any or all of your surname, county and winning entry being published or made available, please notify In such circumstances, National Express must still provide the information and winning entry to the Advertising Standards Authority on request.
  • By entering the prize draw, you are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. National Express reserves the right to refuse entry, or refuse to award the prize to anyone in breach of these terms and conditions.
  • National Express reserves the right to hold, void, cancel, suspend or amend the prize draw where it becomes necessary to do so.
  • Insofar as it is permitted by law, National Express, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of National Express, its agents or distributors or that of their employees. Your statutory rights are not affected.
  • Personal data supplied by you during the course of this prize draw will only be processed in accordance with our Privacy Policy at
  • The prize draw will be governed by English law and entrants to the prize draw submit to the jurisdiction of the English courts.
  • No responsibility can be accepted for lost or misplaced entries and incomplete entries will be disregarded.
  • Save in the event of National Express’s negligence, National Express does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.
  • Access to the internet is required to enter the prize draw.
  • National Express reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize draw.
  • If there is any reason to believe that there has been a breach of these terms and conditions, National Express may, at its sole discretion, reserve the right to exclude you from participating in the prize draw.

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