From 30 September 2021, our ticket office at Heathrow Terminal 5 will close permanently. Please be assured that our National Express coach services will continue to operate as normal from stands 13-15.
We apologise for any inconvenience caused.
Terminal 5, Unit RU007, Heathrow Airport, Hounslow, Middlesex TW6 2GA
Monday to Sunday | 08:00-22:00 (8am-10pm)
Please note that the station opening hours will not affect your journey.
Ticket machines: Only available between station opening hours.
It's always important to arrive early before travelling, so be sure to arrive 10 minutes before your coach is due to depart.
Please check your ticket is valid only for the coach you want to travel on.
Want to know where your coach is? Use Coach Tracker from your mobile or desktop to track your coach in real-time.
At Heathrow Airport Terminal 5 Station you can find the following facilities to make your time as comfortable as possible:
Other National Express coach stations include:
Back to top