Thank you for your request
We have received your request
Thank you for your request.
Please follow the below instructions carefully to complete your request. You are required to one item of proof of any of the following documents to our team for verification purposes by replying to this email with the document attached;
Carol & Noel - Free Travel
- Passport
- Driving licence
- National identity card
- PASS-accredited proof-of-age card
- Other official government-issued photo ID
We cannot accept birth certificates or non-photo documentation.
Once these are verified, we’ll send a ticket for travel to your email address within 24 hours . Please note that our customer service team's opening hours are 08.00 - 18.00, 7 days a week.