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Prize draw terms and conditions

Choose Your Journey


Children under 14 years of age are not permitted to travel without being accompanied throughout the journey by a responsible person aged 16 years or over.
Children aged 14 - 15 years old may travel unaccompanied, as from 5am, arriving at their booked destination no later than 10pm. Unaccompanied children will be asked for proof of age or a signed letter of permission from their parent/guardian. (sms or chat based messages are not permissible)

One infant aged 0-2 travels free when accompanied by an adult with a valid ticket. Additional infants aged 0-2 must be paid for. If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15).



  • The promoter is: National Express of National Express House, Birmingham
    Coach Station, Mill Lane, Digbeth, Birmingham B5 6D

The Prize

  • The prize is: Free return coach travel for two
  • This offer gives you a free return journey for up to 2 passengers.
  • The free journey must be booked online and will be sent as an e-ticket only.
  • If you need to make an amendment to your free journey a £5 amendment fee will apply.
  • The travel element of the prize will be on the National Express Coach UK network (excluding N/Ireland) and must be redeemed between 11 June 2021 and 31 December 2021. All fares are subject to National Express Conditions of Carriage.
  • The offer excludes any add-on product (including seat reservation), optional travel insurance and any postal charges that may apply.
  • Journeys as part of an event package or one of our festival or event services are excluded from this promotion.
  • This offer cannot be used in conjunction with any other promotional offer, any third party operated service, Eurolines or Kings Ferry.
  • We have the right to amend or withdraw this offer at any time.
  •  In the event of the prize not being available for whatever reason, the promoter may offer an alternative prize of equal or greater value and quality.
  • Any and all prize related expenses, including without limitation any and all national and/or local taxes shall be the sole responsibility of the winner.
  • The prize is as stated with no cash alternative in whole or in part and is non-transferable


  • The giveaway will run for a limited time only, opening on 08/06/2021 at 14:00 and closing on 10/06/2021 at 23:59. Entries received after the closing date will not be entered.
  • To enter this giveaway, you must comment and/or tag a friend on the giveaway post on either Facebook or Twitter.
  • Entries that are not complete or do not adhere to the rules or specifications may be disqualified at the sole discretion of National Express.
  • Participants must be registered on Facebook and/or Twitter to enter.
  • Maximum one entry per user. You may not enter more times than indicated by using multiple email addresses, identities or devices in an attempt to circumvent the rules. If you use fraudulent methods or otherwise attempt to circumvent the rules your submission may be removed from eligibility at the sole discretion of National Express.
  • The Promoter will not accept responsibility for lost giveaway entries, including, for example, as a result of an Internet malfunction.
  • By entering this giveaway, you are agreeing to be bound by these terms and conditions.


  • To be eligible to participate in this giveaway you must be a resident in England, Wales, Scotland, Isle of Man or the Channel Islands and aged 18 years or over at the date of entry.
  • Employees of National Express, their respective affiliates, subsidiaries, advertising and promotion agencies, suppliers and their immediate family members and/or those living in the same household of each are not eligible to participate.
  • No third party entries, bulk entries or entries submitted by agents will be accepted.
  • In entering the competition, you confirm that you are eligible to do so and eligible to claim the prize. The Promoter reserves the right to verify the eligibility of entrants.


  • The winner of the giveaway will be electronically drawn at random.
  • The winner will be notified via Facebook or Twitter message.
  • The Promoter will make all reasonable efforts to contact the winner.
  • Winner will be notified within 7 days following the winner selection
  • National Express shall have no liability for a winner's failure to receive notices due to winners', junk e-mail or other security settings or for winners' provision of incorrect or otherwise non-functioning contact information.
  • If the selected winner cannot be contacted, is ineligible or fails to claim the prize within 7 days from the time award notification was sent, prize may be forfeited and an alternate winner selected.
  • Delivery will be within 28 days of the winner confirming their details with us.

Data Protection

  • If you are the winner of the giveaway, the Promoter may use your name, image and town or county of residence to announce the winner of this competition and for any other reasonable related promotional purposes.
  • Any personal data relating to giveaway entrants will be used in accordance with the Promoter’s privacy policy which can be found at www.nationalexpress.com/en/help/privacy-centre

Limitation of Liability

  • By entering you agree to release and hold harmless National Express and its subsidiaries, affiliates, advertising and promotion agencies, partners, representatives, agents, successors, assigns, employees, officers and directors from any liability, illness, injury, death, loss, litigation, claim or damage that may occur, directly or indirectly.
  • This includes, whether caused by negligence or not, from entrant's participation in the sweepstakes and/or his/her acceptance, possession, use, or misuse of any prize or any portion thereof, (ii) technical failures of any kind, including but not limited to the malfunctioning of any computer, cable, network, hardware or software; (iii) the unavailability or inaccessibility of any transmissions or telephone or Internet service; (iv) unauthorized human intervention in any part of the entry process or the promotion; (v) electronic or human error which may occur in the administration of the promotion or the processing of entries.


  • This giveaway is in no way sponsored, endorsed or administered by, or associated with Facebook and/or Twitter. You understand that you are providing your information to The Promoter and not to Facebook and/or
  • By entering this promotion, you accept to relieve Facebook and/or Twitter
    from any responsibility.


  • The Promoter reserves the right to suspend or cancel the giveaway where it becomes necessary to do so for reasons outside of the Promoter’s reasonable control.
  • All giveaway entries and any accompanying material submitted to the promoter will become the property of the Promoter on receipt and will not be returned.
  • If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter may, at its sole discretion, reserve the right to exclude you from participating in the giveaway.

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