In accordance with government guidelines, we are now offering customers from the same household or support bubble the option to request to sit together onboard our coaches.
To do this, simply book your National Express coach journey as normal and look out for the Sit Together option on our Add Extras page as below.
You can then add this to your trip free of charge. However, due to our commitment to social distancing rules, we cannot guarantee sitting together at the time of travel.
We try our best to accommodate “sitting together” requests when boarding the coach and we appreciate that requests are submitted online before travel. With that said, due to the travel fluctuation that can occur when using public transport, being seated together is not a guarantee in the current climate with social distancing rules still being a key part of travel.
The maximum capacity of all vehicles is limited to allow social distancing. People travelling together as part of the same household, or in a support bubble (as defined by the Government), may be able to sit next to each other and customers travelling alone are asked to sit in window seats. This means the aisle seat may be occupied but this should only be the case on one side of the vehicle.
When passengers sit next to each other as part of the same household or support bubble, this provides a c.1.4m distance across the aisle. In addition, the high back seat provides a further physical barrier between passengers.
People travelling together as part of the same household, or in a support bubble (as defined by the Government), may be able to sit next to each other when travelling on our services. We can only ask that our customers act truthfully and responsibly when requesting to do so.
Safety of both our staff and customers while at our coach stations and onboard our coaches is, of course, our top priority. As our services resumed on 1 July 2020, we enhanced our coach cleaning procedures, provided sanitising stations, encouraged social distancing inside our coach stations and onboard our coaches, asked that all staff and customers wore masks and more.
You can read further information about this at our Coronavirus Safety page.
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