Useful information

Family Coachcard

Savings for your family

 

Take advantage of great savings on family travel across the UK. Simply choose the Family Coachcard that's best for you and your family and get free child travel all year round.


Family 1plus1 Coachcard - For just £8 for one year a child can travel free when accompanied by one full fare paying adult.

Family 2plus2 Coachcard - For just £16 for one year two children can travel free when accompanied by two full fare paying adults.

It's more than just about saving money

We know saving money is high on everyone's agenda, and we think it's important too. That's why we include all of this as well as a child travelling for free all year round:

A guaranteed seat

A ticket guarantees you a seat, so you'll always travel in comfort with our reclining leather seats, toilets, air conditioning, power sockets and Wi-Fi on selected services.

A helping hand

Don't worry about lifting your luggage, our drivers will be happy to load it into and out of the luggage hold and onto the coach for you.

The different ways to receive your tickets

e-Ticket - Book online and print your ticket at home for free.

m-Ticket - Have your ticket sent direct to your mobile. There's a 50p charge for this service.

Collect your ticket - From one of the collection points in selected stations (50p collection fee).

Post - There's a £1.50 p&p charge for sending your tickets by post.

The different ways to buy your Coachcard

Online or by phone – your Coachcard will be posted to your home address (£1.50 p&p will be added to your purchase).

Travel agent or travel shop – you can collect your Coachcard straight away (no fee)

Terms and Conditions

  1. The card entitles one child to travel free with each of the named cardholders on National Express coach services (excluding certain inclusive packages, special offer fares, FunFares and Apex fares).  Additional children pay normal child fares.
  2. The adults and children must travel together throughout the journey.  The minimum party size is one adult and one child.
  3. The card is not refundable.  Misuse of the card may lead to forfeiture.
  4. The use of the card is subject to the National Express general conditions of carriage.

Exclusions

  1. Cards and discounted tickets cannot be purchased from drivers.
  2. Card is not refundable or transferable.
  3. Card is not valid with FunFares, special offer fares or promotional fares.
  4. Card is not valid on Hotel Hoppa, Eurolines, Ulsterbus, Third Party or special event services.
  5. Not valid where accommodation, admission or ferry travel is included within the fare.
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