National Express - Customer Relations.


Our Customer Relations department are here to provide support and to deal with any issues that might come up after your journey.
Customer Relations feedback: I'd like to commend the service I received We aim to make your journey as pleasant and hassle-free as possible. If someone or something helped you out before, during or after your journey, we'd love to hear about it. I'd like to make a complaint Sometimes things don't go to plan. If your journey was not what you hoped for, we really need to hear about it in order to improve our service. Lost property Lost your luggage? Let us know what happened and we'll try and help. If you are booking a ticket or need travel advice, please click here to view our most frequently asked questions or to email our Customer Services department.